Our traditional approach to learning at Nationwide often resulted in an information overload, especially within our commercial and specialty lines. This prompted us to seek more effective methods. We found the solution in 7taps, a tool that allows us to break down complex topics into manageable, engaging chunks.
"Microlearning, specifically through 7taps, has allowed us to break down difficult topics into smaller pieces, making it easier for our associates to digest, understand, and retain information."
Watch Chelsea Walsh share her practical tips for how they use microlearning at Nationwide insurance with 7taps. Powered by MicrolearningCONF.
How we apply microlearning in the insurance sector
Think about presenting a detailed topic to a room full of people. As you go into the specifics, the eyes in the room start to glaze over, overwhelmed by the information. This was a frequent issue at Nationwide until we turned to microlearning. By making information bite-sized, we made it easier for our associates to digest and retain.
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Here’s how we incorporated microlearning with 7taps into our training:
1. Simplifying complex information
When we needed to explain the intricacies of a new business model, we knew it had to be done in a way that would keep the audience engaged. We created three concise courses using 7taps. The first course introduced the team and their value, the second covered key terminology, and the third highlighted their business partners. This approach allowed us to avoid repetitive meetings and, instead, turn that time into productive discussions.
2. Decoding financial jargon to enhance business acumen
Financial literacy can be a dry and complex subject. To tackle this, we used 7taps to design an engaging learning path called "Financial Jargon Decoded." We broke down dense financial terms into simple, engaging lessons using visuals, AI-generated videos, and quizzes. This not only made the learning process fun but also ensured that associates grasped and retained crucial information. Now, everyone has a clearer understanding of how their roles contribute to our organization’s success.
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TIP: Learn how to create your own financial literacy microlearning resource
3. Supporting organizational initiatives
For broader organizational rollouts, we used 7taps to provide visual examples and walk-throughs of different scenarios. This ensures our teams are well-prepared and can drive initiatives forward without feeling overwhelmed by a flood of information.
Results and key takeaways
Using 7taps has brought several benefits to our training programs at Nationwide:
- Improved Engagement
Associates find the content more accessible and engaging. - Productive Meetings
Repetitive explanations have been replaced with informed discussions. - Better Retention
The bite-sized, interactive format improves information retention and practical application. - Enhanced Understanding
Associates now better understand their roles and their impact on the organization’s success.
Next time you notice your audience’s eyes glazing over, consider microlearning. With the diverse types of cards that 7taps offers, you can make complex topics more accessible and engaging.
Try 7taps Today
Interested in improving your training approach with microlearning? Explore 7taps to see how it can meet your specific needs. Whether you aim to simplify complex topics, boost engagement, or enhance business acumen, 7taps can help. Sign up or book a personal tour to take the first step towards more efficient and enjoyable learning.
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